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Urgent Care Vs. ER

Upscale, Concierge Emergency Services

We know you have many options when it comes to medical care. And when you’re faced with a medical emergency, you may not be thinking about anything other than getting immediate treatment. Understanding the difference between an urgent care center and an emergency room can be crucial to receiving the appropriate treatment. Preston Hollow Emergency Room is a superior kind of ER experience, bringing the best in concierge emergency services to Dallas, TX. Our facilities are full service emergency rooms with onsite laboratories, digital imaging capabilities and even state licensed pharmacies for your convenience. This means that we can treat symptoms like vomiting, urinary tract infections and abdominal pain as well as more severe wounds and emergencies.

Freestanding ER Services VS Limitations of Urgent Cares

Urgent care centers provide treatment to patients with less serious conditions when their primary care physician is unavailable. They are generally not equipped to handle major trauma, injuries, or conditions. They also typically do not have imaging or lab capabilities, which means that if your condition needs these services, you will be sent to an ER for more comprehensive care.

Our freestanding emergency rooms provide 24-hour emergency care and are staffed with highly trained medical professionals with the experience and equipment to treat medical concerns, emergencies and potentially life-threatening conditions. We have minimal wait times and always have a board-certified emergency physician and nurses on duty for a superior ER experience.

See the difference:

Preston Hollow Emergency Room Local Urgent Care
Open 24/7 Yes No
Board Certified ER Doctors Yes No
ER/ICU Trained Nurses (RN’s) Yes No
Complete Laboratory Yes No
X-Ray Machine Yes Yes
CT Machine Yes No
Ultrasound Yes No
Minimal to No Wait Yes Some







We work with all major private insurance plans. We also have self-pay available.


Unfortunately, at this time we are unable to accept Government Insurances, such as Medicare, Medicaid, and Tri-Care.

This facility is a freestanding emergency medical care facility which charges rates comparable to a hospital emergency room and may charge a facility fee. The facility or a physician providing medical care at the facility may be an out-of-network provider for your health benefit plan provider network. The physician providing medical care at this facility may bill separately from the facility for the medical care provided to a patient. The facility is an out-of-network provider for all health benefit plans.



What Our Patients Are Saying:

“The doctors and nurses here are so kind and prompt! I was becoming dangerously sick with the flu and they nursed me back to health quickly and respected everything I had to say! The front desk staff is time efficient, polite and helpful.”


- Google Review from "Audra Bradley"

Three Dallas ER Locations to Serve You Faster:

5150 Lemmon Ave #108
Dallas, TX 75209
469.607.2605

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8007 Walnut Hill Ln.
Dallas, TX 75231
214.831.8972

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6101 E. Mockingbird Ln.
Dallas, TX 75214
469.567.0955

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